At Tech Processing Hub LLC, customer satisfaction is our priority. As we provide customized digital services, every project requires dedicated time, expertise, and resources. Please review our refund policy carefully before purchasing our services.
1. General Policy
All payments made for digital services are subject to this Refund Policy. By purchasing our services, you acknowledge and agree to these terms.
2. Non-Refundable Services
Due to the customized nature of our work, the following services are generally non-refundable once work has begun:
- Website Design & Development
- WordPress Development
- UI/UX Design
- Graphic Design
- 3D Modeling
- Software Modeling
- Database Design
- Digital Marketing
- SEO Services
- Branding & Creative Services
- Website Maintenance
- Custom Software Development
3. Refund Eligibility
Refund requests may be considered only if:
- No work has been started on the project.
- The request is submitted within 7 days of payment.
- Tech Processing Hub LLC is unable to deliver the agreed service due to reasons within our control.
Approved refunds may be issued as either a full or partial refund depending on the work completed.
4. Project Cancellation
Clients may cancel a project at any time. However, if work has already commenced, the client will be responsible for payment covering the completed work, consultation, planning, and any applicable administrative costs.
5. Digital Deliverables
Once digital files, source code, designs, or completed deliverables have been delivered or approved, they are considered accepted and are not eligible for a refund.
6. Marketing Services
Monthly marketing, SEO, and advertising services are billed for the agreed service period and are generally non-refundable once the campaign has started.
7. Chargebacks
If you experience an issue with your order, we encourage you to contact us first so we can resolve the matter promptly. Filing an unauthorized chargeback without first contacting us may delay the resolution process.
8. Contact Us
If you have any questions regarding this Refund Policy or wish to request a refund, please contact our support team using the contact information provided on our website.